About Us

Founded in 2007, eXtéres Corporation first introduced highly successful search engine optimization strategies, specific to the automotive industry, targeting high volume search phrases used by in market automotive consumers through our automotive specific subsidiary eXtéresAUTO, LLC. Later as dealers became more tuned in to the benefits of effective organic search, we added paid search strategies to supplement our organic search approach. Since the onset, eXtéresAUTO has provided our search services on a "market exclusive" basis which has proven to be very effective while dramatically increasing our dealers "share of voice" in their local search demographic.

In early 2009, eXtéresAUTO launched the first solution in the automotive space to address the management of online consumer reviews. It was very clear early on that online consumer reviews were going to become a space where dealerships would have to become pro-active in order to avoid earning a default negative branding perception on a growing number of review and directory sites. Today, eXtéresAUTO continues to provide dealers with the most effective reputation management solution that does not favor any specific review site, but rather creates a balanced approach to online reviews by getting dealers' customers to write first hand authentic positive reviews on the review sites where dealers need them the most (a target that is constantly moving based on a number of variables). With no specific alliance to any particular review site, eXtéres reputation management is only concerned with what is best for our dealer clients.


eXtéres CEO Richard Winch (right) receives Dealer Satisfaction Award from Jared Hamilton (left) Founder of DrivingSales.com.

New for the fall of 2016 eXtéres brings a new market exclusive to paid search campaigns and organic search results under an exclusive North American license - Click-2-Tech. This technology allows dealers to embed Click-2-Text, Click-2-Chat and Click-2-Share calls to action right within their AdWords or paid search results as well as their organic search results. With these new technologies, dealers can dramatically increase their conversions from their search initiatives.

eXtéres search and reputation management products have consistently won the highest awards and accolades, as voted by dealers, since the inception of DrivingSales.com, receiving recognition year over year since 2009 and again this year in Las Vegas during the N.A.D.A. Conference.


What Really Matters:

  • Consistent Execution
  • Quantifiable Results
  • Reliable Partner

As Recommended by Dealers:

96%

Search

98%

Reputation Management

98%

Internet Training

Vision

Realizing the full potential of the Internet to drive positive search branding while creating new dealership business growth and return on investment for our dealer clients.

Philosophy

Demystifying the digital marketing space for automotive dealers by providing reliable services that consistently deliver a high level of results while maintaining a superior level of customer client care in our business relationships.


Core Values

Integrity

The best relationships are built on trust and integrity

Passion

We are passionate about making a difference for our clients

Strategy

Always have a strategy with an end goal and result in mind

Results

Generate results that our clients can measure thus quantifying our value


These core values have grown and sustained our business relationships over the years

Dealer Digital Marketing

Reputation Management

Build and maintain stellar star ratings across all review sites; reach upset customers before they post online

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ViOs Holistic Search

Visibility in Online Search - Effective AdWords strategies just for today's automotive dealerships

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Click-2-Technology

Increase AdWords conversion and sales with DIRECT customer conversations

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We Are Good At

Organic Search Placement (77%)

Paid Search "Share of Voice" (82%)

Low Average CPC ($1.14)

Google+ Star Average (4.7)

Yelp Star Average (4.3)

Dealerrater Star Average (4.8)

Cars.com Star Average (4.7)


At the end of the day it is about delivering performance and a return on investment that sets eXtéresAUTO apart from the clutter. Search metrics that clearly maximize the dealer's benefit for the budget spent and high average star ratings that protect the dealership brand.

Meet The Team

Richard L Winch

Chief Executive Officer, Co-Founder

Richard Winch is the CEO and co-founder of eXtéres Corporation. With over 15 years of marketing experience, he is recognized as an authority on using organic search marketing to drive sales at a fraction of the cost of traditional marketing and Internet referral programs.

A successful entrepreneur, Winch launched eXtéres in 2006 with the goal of identifying business sectors where customized search marketing technology would be beneficial. Under his direction, the company developed search marketing solutions and the breakthrough Search Asset Management (SAM™) technology that gives users complete control over all aspects of their online presence. In 2009 eXtéres introduced its first dedicated technology channel, eXtéresAUTO which serves clients across the U.S. 2012 saw the debut of both eXtéresEDU, an educational training solution for automotive dealership employees, and Consumer Perception Rating™.


Peter Winch

Chief Technology Officer, Co-Founder

A 25-year veteran of the software development industry, Peter Winch is the technical architect behind eXtéres. His revolutionary Search Asset Management (SAM™) platform provides clients with sustainable, organic first page placement on major search engines such as Google and Yahoo. SAM™ also features the breakthrough Online Reputation Management System (ORMS), which is the only technology offering a single application to manage online review and directory websites.

Prior to co-founding eXtéres, Winch held positions at Schulze Manufacturing, working with clients such as CISCO and Sun Microsystems, and the San Francisco Examiner. He holds certifications in software development and computer forensics and has extensive experience in software languages ranging from C/C++, Assembler, PHP, Perl, Javascript and Java.


Dawn Varga

Vice President of Operations

Dawn Varga has been the Vice President of Operations of eXtéres Corporation since 2009. With a background in both Design and Computer Science, she has helped contribute to the growth of the company in new product development. Working closely with dealers and manufacturers in the RV industry for over 15 years has given Dawn insight into the auto industry -- eXtéres’ first business channel. Her extensive work experience, along with being a small business owner, has provided Dawn the knowledge and leadership skills necessary to develop processes and procedures that allow the company and its employees to operate efficiently and to provide our clients with the best possible products and services.

Contact Dawn: d.varga@exteres.com or (866) 994-0140.


Bernie Mock

Director of Strategic Partnerships

Bernie has an extensive background in the automotive industry, which spans over 30 years. His work experience includes consulting for Reynolds & Reynolds, training in Leasing and Sales Development for Half A Car and coaching as a National Sales Trainer for Assurant. He has earned numerous awards in both sales and management from multiple organizations. Bernie has trained at hundreds of dealerships and with thousands of associates on subjects such as Internet Sales Process, Phone Skills, Sales Training, SEO and Reputation Management.

He and his wife, Sherry, enjoy living in Tampa Bay, FL area with their family.

Contact Bernie: b.mock@exteres.com.

Careers

Join our team of digital marketing professionals. Our success as a company depends solely on the strength of our team. We work closely with our employees to build an innovative, creative and rewarding work environment. Just as our team members embody our philosophy of superior client care, eXtéres is dedicated to the same level of commitment they provide our clients.

Client Services Manager

Client Services Manager

To properly and accurately set-up new clients within the targeted release timelines, and to provide quality service to assigned clients by responding to their needs in a timely and consistent manner and keeping them informed of the benefits of our products and services in order to facilitate client retention.


Responsibilities:
  • Facilitate the initial client set-up process in order to meet specific deadlines.
  • Maintain a consistent relationship with all assigned clients in order to facilitate client retention.
  • Communicate with clients via phone or email in order to gather information, provide feedback, give support, provide basic instruction, and make recommendations.
  • Respond to client issues in a timely and consistent manner.
  • Document all client communication and internal communication regarding clients via the internal case system.
  • Sort reviews, notify client of negative reviews received, respond to reviews on the client’s behalf, and/or dispute negative client reviews.
Qualifications / Skills:
  • Presentation skills; oral and written communication skills; customer and product focus and understanding.
  • Self-development; detail-oriented; teamwork; organizational skills; pro-active approach to job; internet proficiency; problem-solving skills; time management.
  • Proficiency in Microsoft Office.

Apply now

Client Services Administrator

Client Services Administrator

To assist the Client Services department with assigned clerical tasks.


Responsibilities:
  • Sort and respond to reviews for assigned clients on a daily basis.
  • Notify the Client Services Representatives of negative reviews received.
  • Document and report all client sorting and responding activities on a weekly basis.
  • Assist the Client Services Representatives with data entry, review sorting, responding, and filing as needed.
Qualifications / Skills:
  • Oral and written communication skills; customer and product focus and understanding; self-development; effective time management; detail-oriented; teamwork; organizational skills; pro-active approach to job; internet proficiency; problem-solving skills;
  • Proficiency in Microsoft Office.

Apply now

Web Developer

Web Developer

To design, test and implement innovative and unique web features specific to our core product and services; and to provide day-to-day support and maintenance of the company’s current products and technologies.


Responsibilities:
  • Design, develop, document, test and implement new web products and services.
  • Support and maintain all existing web products and services.
  • Create a web site layouts and designs based on a creative mock ups.
  • Create database structures to efficiently access, update and process large amounts of information
  • Communicate with staff and management via phone, email, case system, or meetings in order to gather information, provide feedback, give support, document workflow, and make recommendations.
  • Collaborate with the Executive team to continuously develop and improve our offering of products and services and the client experience.
Qualifications / Skills:
  • Presentation skills; oral and written communication skills; customer and product focus and understanding; self-development; detail-oriented; teamwork; organizational skills; pro-active approach to job; problem-solving skills.
  • Internet proficiency; PHP, MySQL, HTML, Javascript/JQuery, CSS and other software development experience.
  • Proficiency with Git source control management.

Apply now

Software Engineer

Software Engineer

To design, test and implement innovative and unique web features specific to our core product and services; and to provide day-to-day support and maintenance of the company’s current products and technologies.


Responsibilities:
  • Design, develop, document, test and implement new web products and services.
  • Support and maintain all existing web products and services.
  • Create a web site layouts and designs based on a creative mock ups.
  • Create database structures to efficiently access, update and process large amounts of information.
  • Communicate with staff and management via phone, email, case system, or meetings in order to gather information, provide feedback, give support, document workflow, and make recommendations.
  • Collaborate with the Executive team to continuously develop and improve our offering of products and services and the client experience.
Qualifications / Skills:
  • Presentation skills; oral and written communication skills; customer and product focus and understanding; self-development; detail-oriented; teamwork; organizational skills; pro-active approach to job.
  • Internet proficiency; problem-solving skills; PHP, MySQL, HTML, Javascript/JQuery, CSS and other software development experience.
  • Proficiency with Git source control management.

Apply now

Clients

We have the privilege of working with some of the most respected brands, dealership groups and dealerships in North America. We value our clients as partners and work collaboratively with them to achieve results they can measure.



What They Say

The system is so automated and simple that it has truly taken stores in our franchise system to the level where they belong. The best bang for the buck we receive from any of our vendors. Bernie Mock is 'the man' who is always accessible to us and makes things happen.

by President
re: Reputation Management

Our SEO strength on Google Bing and Yahoo have grown almost 5 times in 14 months! What else could I write - I think that is all that really matters.

by IT / Advertising / Marketing / Sales
re: Search

Val was excellent, gave us a lot of info and sale techniques to use for our phone sales. Right after our meeting I made an apt over the phone using these techniques and it created a sale!

by Salesman
re: Training (eXtéresEDU)

eXteresAUTO is an exceptional tool for managing online reputation. It has allowed us to stay connected to happy customers as well as respond quickly and resolve negative impressions. Kyle Haglund is wonderful to work with and is very responsive to our needs. I would recommend using eXteresAuto, it will have a positive impact on your business.

by Internet Sales
re: Reputation Management

Award winning products & services since 2009.

As voted by dealership principals, management and employees.

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Contact Us
  • Address: 5053 La Mart Drive, Suite 205,
    Riverside, CA 92507
  • Phone: (888) 486-8150
  • Email: info@exteres.com
  • Monday - Friday: 7:00 am - 5:00 pm (PST)
    Saturday - Sunday: Closed
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